FAQ
Q: Where do you ship?
A: We currently ship within the United States. International shipping will be available soon.
Q: How long does shipping take?
A: Orders are processed within 3–5 business days. Shipping times vary depending on location but typically arrive within 5–10 business days.
Q: Will I receive tracking information?
A: Yes. Once your order ships, you’ll receive a confirmation email with tracking details.
Q: Why hasn’t my order shipped yet?
A: Each piece is handled with care. During drops or high demand, processing times may take slightly longer.
Q: Do you accept returns?
A: All sales are final unless the item arrives damaged or there is a mistake on our end.
Q: What if GAVZI made a mistake?
A: Contact us within 5 days of delivery with your order number, and we'll make it right.
Q: What if my item arrives damaged?
A: Contact us within 5 days of delivery with photos and your order number, and we’ll make it right.
Q: How do GAVZI pieces fit?
A: Most pieces feature a relaxed, streetwear-inspired fit. Check the size chart on each product page before purchasing.
Q: Are your pieces oversized?
A: Some designs are intentionally oversized. Product descriptions will specify fit details.
Q: When is the next drop?
A: Follow @GAVZIOFFICIAL on Instagram and TikTok for drop announcements.
Q: Will sold-out items restock?
A: Some pieces may restock, but many designs are one-time releases.
Q: How can I contact you?
A: For order support or general inquiries, email:
CONTACTGAVZI@GMAIL.COM